Cluster Issues

Cluster Issues

Central documentation of issues we see in the cluster – those that we want to solve right away, as well as those that we don't. This is hopefully help us see patterns if any, apart from making it easy for the cluster custodian to keep track of issues that currently need attention.



Observed on

Component affected

Description

Reporter

Resolution

Resolver

Observed on

Component affected

Description

Reporter

Resolution

Resolver

2014/10/??

Infiniband switch that connects to rc01

The status light has a color between yellow and red. Might mean firmware issue based on the manual

Ankita





May 19, 2015

rcmaster

"BMC" failed

Henry





May 19, 2015

rc cluster machines

11 power supplies have failed.

Jonathan

1 power supply was resurrected, 10 new units were purchased and installed.

Collin

May 21, 2015

Port 20 on right rack ethernet

Network port assumed to have failed; rc58 which was connected to it was not able to connect to network through it.

Collin





May 21, 2015

rc20

Unable connect to network. No Ping; No IPMI;

Collin

Some combination of wire jiggling and rebooting seems to have solved the issue.

Collin

May 21, 2015

rc50

Network connection issues

Collin

rczap

Collin

Jun 24, 2015

Port 15 on right rack ethernet

Network port assumed to have failed; rc58 which was connected to it was not able to connect to network through it.

Ankita





Dec 11, 2015

rc52

showing only 12 GB of memory

John

Open the box and reconditioned all sticks.

Seo Jin

Jan 6, 2016

rc46, rc70

No IB devices found (nothing reported from ibv_devinfo.)

Seo Jin

Replugging wire & manual power off & on. (IPMI reboot didn't resolve the issue.)

Seo Jin

Feb 20, 2016

Ports 8,9,13,15,16,20 on right rack ethernet

These ports don't appear to be functioning.

Jonathan

Avoid using them.

Jonathan

Dec 23,

2016

rc47

Networking issue, bad network switch port/cable. Wasn't able to connect to the host.

Behnam

Resolved!

Behnam

Jan 10,

2016

rc57

Host unreachable ssh error. bad network switch port.

Behnam

Resolved

Behnam

Nov 27, 2017

rc80

Host unreachable.

Seo Jin

Resolved

Behnam

Dec. 06, 2017

rc74

Host unreachable

Behnam





Aug. 16,
2018

rcmaster

libc was updated to unstable (debian sid) on rcmaster; causes some apps built on rcmaster to crash on rcXX

Stephen

Resolved

Stephen

Apr. 6, 2019

rc35, rc36, rc69

Host unreachable

Yilong





Dec 9,
2019

rc50

Host unreachable and pings to machine/ipmi interface sees massive drops

Stephen